Privacy Policy

Privacy Policy

This Privacy Policy explains how Summit Ledger Financial Services, LLC collects, uses, protects, stores, and shares information in connection with our services, website, client communications, and SMS/text messaging program. This policy applies to clients, prospective clients, website visitors, and individuals who communicate with Summit Ledger Financial Services, LLC.

1. Information We Collect

We collect information that you provide directly, information received through approved client systems, and information necessary to perform the services requested. This may include:

• Contact information, including name, email address, phone number, business name, title, and mailing address.
• Business information, including entity details, owner/officer information, business filing details, and operational information.
• Financial and bookkeeping records, including bank statements, transaction histories, account details, receipts, invoices, sales records, expense records, payroll records, financial reports, and accounting data.
• Tax-related information, including tax forms, filing details, taxpayer information, employer account information, notices, correspondence, and supporting documentation.
• Website, storefront, e-commerce, and business operations information, including product/service details, storefront activity, website update requests, sales tracking, customer support notes, and reporting data when provided or authorized.
• Payment and billing information, including invoice records, payment confirmations, approved payment method details, and related billing communications.
• Communication records, including emails, text messages, phone call notes, portal messages, signed documents, authorization forms, and document upload records.

2. How We Use Information

Summit Ledger Financial Services, LLC uses information only for legitimate business purposes related to requested services, client support, compliance, and business administration. We may use information to:

• Provide bookkeeping, cleanup, payroll support, tax preparation and filing support, business filing support, website/storefront support, and business operations support.
• Communicate with clients and prospective clients regarding inquiries, appointments, document requests, service updates, invoices, account matters, and support needs.
• Prepare reports, organize records, reconcile information, support financial clarity, and assist with client-authorized business administration.
• Send service-related SMS/text messages when a person has provided a mobile number and opted in to receive SMS communications.
• Comply with legal, tax, regulatory, accounting, security, and recordkeeping obligations.
• Protect the security, integrity, and proper operation of our services, systems, client files, and business records.

3. SMS / Text Messaging Consent and Opt-Out

By providing a mobile phone number and opting in, you consent to receive informational text messages from Summit Ledger Financial Services, LLC related to your inquiry, account, services, appointments, document requests, reminders, service updates, invoices, business records, bookkeeping, payroll, tax filing support, business filing support, website/storefront support, and customer support. Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP to any text message from us. After you reply STOP, we may send one confirmation message to confirm that you have been unsubscribed. After that confirmation, no further SMS messages will be sent unless you opt in again. You may reply HELP for assistance or contact us directly at the contact information listed in this policy.

Consent to receive SMS messages is not a condition of purchase or service. Carriers are not liable for delayed or undelivered messages.

SMS Messaging and Consumer Contact

If you have questions about SMS messages from Summit Ledger Financial Services, LLC, you may contact us at admin@summitledgerfinancial.com or 818-699-0242.

We do not transfer, sell, rent, or share consumer data, mobile numbers, or SMS opt-in consent with external organizations for marketing or promotional purposes. Consumer data may only be shared with service providers when necessary to provide the requested service, comply with law, or support business operations.

We maintain administrative, technical, and contractual safeguards to prevent unauthorized access, use, disclosure, or sharing of user data.

4. Mobile Opt-In Data - No Sharing or Sale

Summit Ledger Financial Services, LLC does not share, sell, rent, trade, or disclose mobile opt-in data, text messaging consent, or SMS participation information to third parties for their marketing or promotional purposes.

Mobile opt-in data and consent status are used exclusively to provide the SMS communications authorized by the individual and to maintain compliance records related to messaging consent and opt-out requests. Any general information sharing described elsewhere in this policy excludes mobile opt-in data and SMS consent information unless disclosure is required by law, necessary for compliance, or needed by a service provider solely to deliver the messaging service on behalf of Summit Ledger Financial Services, LLC.

5. Website, Cookies, Analytics, and Online Forms

Our website may collect information submitted through contact forms, intake forms, appointment requests, newsletter or inquiry forms, and other online tools. Our website or service providers may also collect basic technical information, such as IP address, browser type, device information, pages visited, referral source, and general website activity, for security, analytics, troubleshooting, and service improvement.

We may use cookies, pixels, analytics tools, or similar technologies to understand website performance, improve user experience, and measure the effectiveness of website or advertising activity. You may control cookies through your browser settings where available.

6. How We Share Information

We do not sell personal information. We may share information only when reasonably necessary to provide services, operate our business, comply with law, or protect rights and security. This may include sharing information with:

• Accounting, bookkeeping, payroll, tax, document storage, e-signature, CRM, communications, payment processing, and business software providers used to deliver services.
• Government agencies, tax authorities, payroll agencies, banks, lenders, or third parties when authorized by the client, required for filings, or necessary for client-requested support.
• Professional advisors, compliance resources, or legal/accounting support when needed to protect Summit Ledger Financial Services, LLC or comply with applicable requirements.
• Successors or authorized parties in connection with a business transfer, merger, restructuring, or similar event, subject to appropriate confidentiality protections.

Third-party service providers are expected to use information only for the purpose of providing services to Summit Ledger Financial Services, LLC or the client and to maintain appropriate confidentiality and security controls.

7. Financial, Payroll, Tax, and Business Records

Because Summit Ledger Financial Services, LLC provides bookkeeping, payroll support, tax preparation and filing support, business filing support, and business operations support, clients may provide sensitive financial, payroll, tax, and business records. We use those records only for authorized service purposes, client support, record organization, reporting, filing support, compliance, and related business administration.

Clients are responsible for providing complete and accurate information, reviewing reports and filings, approving submissions when required, and notifying Summit Ledger Financial Services, LLC promptly of any correction, dispute, access issue, or unauthorized activity.

8. Data Protection and Security

We maintain administrative, technical, and physical safeguards designed to protect personal, financial, payroll, tax, and business information against unauthorized access, loss, misuse, alteration, disclosure, or destruction. These safeguards may include secure document storage, access controls, password protection, user permissions, e-signature tools, restricted sharing, secure portals or file systems, and reasonable internal handling procedures.

No method of transmission or storage is guaranteed to be completely secure. Clients should avoid sending sensitive information through unsecured channels when secure upload, portal, or e-signature options are available.

9. Data Retention

We retain information for as long as reasonably necessary to provide services, manage the client relationship, comply with tax, accounting, legal, regulatory, security, and recordkeeping obligations, resolve disputes, enforce agreements, and maintain business records.

Upon request, Summit Ledger Financial Services, LLC may delete, return, or anonymize certain information when legally and operationally permissible. Some records may be retained when required by law, needed for tax or accounting documentation, needed to comply with client authorizations, or necessary for legitimate business purposes.

10. Client Rights and Choices

Subject to applicable law and verification of identity or authority, you may request to access, correct, update, or delete personal information maintained by Summit Ledger Financial Services, LLC. You may also request information regarding the categories of information collected or ask questions about how information is used.

California residents and other individuals may have additional privacy rights under applicable law. Summit Ledger Financial Services, LLC will review and respond to privacy requests consistent with applicable requirements.

11. Children and Age-Restricted Services

Summit Ledger Financial Services, LLC provides business services and does not knowingly collect personal information from children for consumer marketing purposes. Our services are intended for business owners, authorized representatives, clients, and prospective clients.

12. Policy Updates

We may update this Privacy Policy from time to time. Material changes may be communicated by email, website update, portal notice, or other reasonable method. The Last Updated date will reflect the most recent version. Continued use of our services after an update means the updated policy applies going forward.

13. Contact Information

Questions, privacy requests, SMS assistance requests, or opt-out concerns may be directed to Summit Ledger Financial Services, LLC using the contact information above.